Q1: What types of private taxis do you offer?
We offer a range of MPVs to suit different group sizes:
- Hyundai Starex (11-seater)
- Hyundai Staria (10-seater)
- Toyota Alphard (8-seater)
- Toyota Innova (7-seater)
Prices vary by vehicle type. You can check our full pricing on the Transfer Price page.
Q2: When will I receive my driver’s details?
We’ll send you the driver’s details via WhatsApp one day before your pickup date.
Q3: Will the driver arrive on time?
Yes! Our drivers are punctual and will arrive at your selected pickup point on time.
Q4: How early should I book my private taxi?
We recommend booking at least 2 days in advance so we can arrange everything smoothly for you.
Q5: Are the prices per person or per vehicle?
All prices shown are per vehicle, not per person.
Q6: What if my pickup or drop-off location isn’t listed on the Rates page?
WhatsApp us and our customer support team will provide you with a quotation.
Q7: Do the listed prices include return trips?
We offer both one-way and return trip rates, which are clearly shown on the Rates page.
Q8: Are there any hidden fees or extra charges?
Our rates are fixed and transparent.
(Please note: peak season charges may apply during selected holidays.)
Q9: How can I make payment?
You can pay the driver directly or make an online payment.
Q10: What currency do you accept?
We currently accept payment in Singapore Dollars (SGD) only.
Q11: How long does the journey from Singapore to Johor Bahru take?
The journey usually takes around 1 hour 30 minutes, depending on your pickup location and traffic conditions on the day.
Q12: What if my flight is delayed or my flight details change?
Please provide your flight number during booking so we can track your arrival time and adjust accordingly if there are delays.
Q13: Do you only provide transfers between Singapore and Johor Bahru?
We also provide private transfers to other destinations across Peninsular Malaysia.
Q14: Do passengers need to get out of the vehicle at the border?
Nope, you can stay seated in the car while the driver handles the immigration process for you.